How
Workforce, edit the person, untick Enable Tracking, save. That is the whole change. The client picks it up the next time it signs in, which happens when the machine or the client next starts.What it stops
The client keeps running, but it creates no cloud activity at all. Nothing is recorded and held back, and nothing accumulates locally waiting to be sent later. There is simply nothing to send.They remain visible on the Versions page because that reads sign-ins, not activity. That is useful: you can still confirm their client is healthy and up to date without recording what they do.
What it does not do
- It does not delete activity already recorded. Their history stays and remains visible for past date ranges.
- It does not remove the account or free a seat.
- It does not hide them from the Workforce list.
Reversing it
Tick Enable Tracking again. Recording resumes from the next sign-in. Nothing from the untracked period is backfilled, and there will be a visible gap in that person’s history, which is correct.When to uninstall instead
Uninstall when the software should not be on the machine at all, for example a machine leaving the organisation or being repurposed. For everything else, the tracking switch is faster, reversible, and does not need anyone to touch the machine. See Uninstall.Checked against ReclaimTime client 8.0.0.9 and dashboard V3 on 5 September 2026.